Surabaya private tour

Young Putri was our guide. We were impressed with her command of English and her knowledge of Indonesia's history. We gave her a list of favorite sites we wanted to see, and she did her best to accommodate us. Our walk through the Arab Quarter was very interesting. We skipped Chinatown, as we had seen many Chinatowns before. Unfortunately, the House of Sampoerna was closed, and since it was Friday, we could not get inside any of the mosques. Putri suggested a number of other interesting sites which we were happy to visit. We did enjoy the excellent lunch where we encountered some of the people from our cruise ship who were on the ship's tour. Our charge was $120 per person (including pick-up and drop-off at the harbor pier) for a private tour in an air-conditioned SUV, whereas the cheapest ship excursion was $150 per person to see the highlights of Surabaya on a big tour bus. Our only regret was that we had to be back on the ship by 3:30 pm, otherwise we could have seen even more sights.

Had a wonderful guide Nam, who was fun, energetic, spoke great english, and very accommodating to modify the tour to what we wanted. The sights were interesting and it was great to learn about life in that part of Java.
Thanks for the great time.
Dale and Barb Harper

Helpful and friendly guide, willing to take us wherever we wished. I think this is the prettiest city in Indonesia and recommend the service.

Surabaya was the last port on our nearly month long cruise before the ship returned to Singapore. We had already experienced several great Viator private tours on the cruise. We found our guide easily and on time. Nice, clean, comfortable car with AC. We gave the guide and driver our wishes for the day understanding that traffic, distances & time restrains would dictate the final tour. It was a Friday and I think everyone in Surabaya had decided to leave town for a 3 day weekend. Our guide was David & the driver's name, Boy. We called him "crocodile man". The Indonesian word for crocodile is Boyo. What a phenomenal driver in all the traffic! David was a super guide with excellent English skill and a vast knowledge of info about the places we requested to see. In the middle of the tour we were treated to a huge & delicious lunch at a very nice restaurant. Because the ship was leaving mid-afternoon, because we took our time at the places we wanted to visit, and because of the Friday traffic, we did not get to our last requested place but we consider the tour perfect in every way! One of the best in our 32 year history of cruising and taking tours. Highly recommend the company, guide and driver. The tour is completely customizable within the time restraints of your day in port. Tell the driver what you do not want to see i.e. factories, museums, the beach or whatever and what you do want to see i.e. temples or waterfalls or batik shops, etc. David and Boy will make it all happen if humanly possible.

Communication before the trip was excellent and then Nita was so professional, personable and very accommodating. Sam was a pleasant and capable driver. Nita changed the tour to suit our needs and our visit to the Traditional Market, the special kampong and the becak ride were memorable. We had a very enjoyable day in Surabaya and it could not have been any better.

I went on the Surabaya City Tour with Nita (guide) and Lillis (sopir). It was a great morning and they made it a special visit. Thank you to both of them who were excellent company. Nita is sharp and knows the city well and her english is very good. It was the day after Heroes Day and it was great to be at the monument to see the young children dressed in uniforms. My thanks to the team, including Stanley. Highly recommended.

The tour was very interesting as we saw many cultural and historical aspects of this city, and had also a good and traditional Surabaya meal. Thanks to guide Nita we could learn in a pleasant way how the early and recent history has developed.
We visited several areas where you felt like being abroad, such as the Arab quarter.
Also the liberation of Indonesia after WO2 from the Dutch was made vivid to us.
I can recommend this tour if you want to learn and understand more of Surabaya in just one day.

We had Suryono pick 4 of us up at the port. He was on time and the night before he confirmed the reservation and asked us to approve the lunch selection. We were exhausted and hot after many days of tours so we asked him to modify the itinerary. He found a beautiful hotel for us to chillax with some coffee and then brought us to a great souvenir shop. We passed on any mosques and temples after seeing so many. Lunch was delicious. We also asked to skip Chinatown, having been to about 4 others in our recent travels. We finished up at a cigarette museum that was interesting. Suryyono made good use of our time and was happy to comply with our wishes to deviate from his usual plans.

Guide was lovely, informative, open to questions, willing to alter plan to accommodate our curiosity.

Faizal picked us up at the cruise terminal. He was there waiting for us and helped us into a lovely air conditioned car as one of our party was disabled. He showed us all aspects of the city and we especially like the Arab quarter and spice market which were fascinating.
After a magnificent lunch trying some typical Indonesian food we asked to return to the cruise terminal rather than see the shopping outlets as it was such a hot day.
Great guide whose English was good and who was very flexible to our needs

We made a tour through Surabaya with tour guide Shelley. We really enjoyed it and we saw a lot 👍. Shelley spoke real good English , knew a lot about the city and is very friendly. We can recommend this tour

I booked directly through email with East Journey Travel . Response was fast and I could confirm my 5 hr day tour with pick up from Surabaya port. Met the guide Nita on 19 March . She was excellent- speaks good English and good knowledge of the place . We visited Sampoena, the Russian Submarine, Tunjungan Mall and Majapahit hotel . Had a wonderful time because we had a very good guide Nita who planned our time well and suggested the relevant places to visit . Driver Alex was a careful driver too . Thanks East Journey for the nice memories of Surabaya.