When are you travelling?
Europe, United Kingdom, England
When are you travelling?
When are you travelling?
When are you travelling?
When are you travelling?
Find your next adventure
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Contact Us
Marriott General Contact Information
Marriott Bonvoy Customer Service
Marriott Bonvoy Loyalty Points
Marriott Hotel Reservations
Marriott Bonvoy Moments
Tours & Activities
Marriott Air & Car Customer Support
Frequently Asked Questions
General
Contact
Alternatively, you can access My Bookings page to see your full booking details, download your voucher or resend your booking confirmation email.
Hertz
General enquiries: +1 (800) 654-4173
Earning Marriott Bonvoy points on your car rental booking: frequent_travelers@hertz.com
Rentals booked using Marriott Bonvoy Points: hertzdtagtourscustomerservice@hertz.com
Dollar
General enquiries: +1 (800) 800-5252
Customer assistance: https://www.dollar.com/Help/CustomerAssistance.aspx
Thrifty
General enquiries: +1 (800) 847-4389
Customer assistance: https://www.thrifty.com/CustomerCare/content/RentalExperience.aspx
Getting Started
1) Once you find an experience you like, click on it to be taken over to the product detail page.
2) On the product detail page, use the calendar located on the right side of your screen to select your desired date. Then, choose the specific time or tour option of interest to you, and specify the number of people joining.
3) On the checkout page, enter your contact info, answer a few quick questions (if required by the operator), and enter your payment information.
4) Once your payment is successfully processed, you will see a confirmation page with the details of your purchase. You will also receive a booking confirmation email including a button to download your voucher, if applicable.
Always ensure you are aware of the cancellation terms of a specific experience. We will endeavour to work with you should you need to cancel a booking, however many suppliers request that we abide by the cancellation terms. These will be clearly displayed in the checkout forms.
For car rentals, you are only submitting a reservation. No payment details are required at the time of booking. Payment will be handled directly with the car rental provider at the time of service, as per their policies.
Post-Booking
It is always a good idea to have comfortable shoes, a camera, sunscreen, any medication you may need during the day and a reusable water bottle – no matter where you're headed.
Troubleshooting
If it is still not there, please email us at marriott-activities@travelcurious.com or give us a call at +1 786-321-7264.
If you require further assistance, please call us at +1 786-321-7264 or email us at marriott-activities@travelcurious.com
Please note: cancellation requests are not accepted via email or phone call.
Loyalty
If you are using points during the checkout, you will have to confirm your identity by entering a unique code that will be sent to you via SMS or email.
If you enter only your Hertz Gold Plus Rewards number at checkout, you can earn Hertz Gold Plus Rewards Points if you've elected to receive them in your Hertz Gold Plus Rewards profile.
If you enter both your Marriott Bonvoy account number and your Hertz Gold Plus Rewards number at checkout, you will only earn Marriott Bonvoy Points, but can receive the other benefits of Hertz Gold Plus Rewards.