Bruges and Ghent - Belgium's Fairytale Cities - from Brussels

Do not take this tour on a Sunday if you want to see the Ghent Altarpiece!! I was so disappointed. I picked this tour so I could see the altarpiece. It was one of the main reasons I visited Belgium. I had assumed that the tour would be arranged to accommodate any Sunday services at the Cathedral so you could still see the work. They did not. We had to leave before the work was open to the public for the day. The tour guide didn’t even know that it would be closed. After the walking tour, he encouraged us to see it in our hour of free time. I wish this had been mentioned in the posting for this tour. I’m so incredibly disappointed.

David was a great host and Zerg a great driver on our trip to Ghent and Bruges!
The bus was comfortable and had charging ports!
David gave us a great narrative in both cities that allowed us to make better use of our free time. Spectacular history, architecture and scenery on the trip!

Great day trip. Our guide, Juliana, was very knowledgeable. Good amount of time spent at each location, lots of free time to explore and an added boat ride down the canals too. Clean, comfortable coach.

Our guide, Stephen, was excellent. He provided a lot of historic detail with humor and gave us a nicely paced day to see everything. Appreciate his guidance on what to eat at the restaurant. The optional boat tour was very nice and relaxing -- seeing things from a different perspective, providing different photo opportunities.

This was a wonderful tour, our guide Johan D. was fantastic. He showed us so many great little sights in both Ghent and Bruges. We really enjoyed the itinerary and the little side trips like down the graffiti street in Ghent and to see the beer pipeline in Bruges. I really can’t say enough great things about both Johan and our driver. A great tour, highly recommend.

Two gorgeous cities, we were able to visit the most important landmarks. Highly recommended, Ghent also has beautiful churches and buildings

The driver was comfortable to drive, the guide explained it very well, they were all wonderful people, and we all had a wonderful day.

Stephen has a wealth of knowledge about both Brus and Ghent. Even after the tour was over, he sat with me on the bus for a good long time and explain to me some of the symbolism in the art that I saw I fully recommend this tour, he discussed both architecture, history and customs from both the middle ages and current. The bus driver Joel was also very kind and accommodating. I wish I could give this to her more than five stars.

The bus was clean and comfortable. The guide, Roxana, was knowledgeable and professional. She ensured everything could run smoothly. The use of radios and WhatsApp group could ensure that everything was clear. She balanced times for guided tour and free time so basically, we had sufficient time to explore both beautiful cities. Lots of walking. The recommendations for snacks and drinks were great. Saint Bavo's Cathedral was a beautiful cathedral but regrettably we did not have adequate time to take a reality tour. Bruges was a beautiful and walkable place where full of beautiful architecture to visit. At the end of the day there was a boat tour to explore different aspects at our own expenses, it was a highlight in Bruges. Highly recommended. Wonderful experience.

its diverse and fun . I enjoyed the trip but not when I was abandoned and didn't know which way the tour had gone even though a number had been supplied to ring. I missed about 45 minutes of the tour!

Our tour guide Stephan was wonderful. He provided us with so much information on the places we were visiting and its history. I can see he really loves his job!!! Bruges is the most beautiful town there is. This is a must when visiting Brussels.

Sergio is the best of the best tour guide I have ever seen. He is very knowledgeable and super profession. He is cordial and patient with everyone. Beside all of these he always ask if anyone need help or need any recommendation. He doesn’t not live anyone behind that is why he walk accordingly to the group and explain every little detail for each path that we go through.
Sergio it is a Shining Star . This company should have more people like him.

We had a great time at Ghent and Brugge. Enough time to see the place and do our own things outside of guided tour. Our group had some old people that are slow in walking and have hearing problems, so they caused a little problem but it didn't bother us at all.

I usually have great experiences with Viator, however this was incredibly disappointing. We were stuck in traffic and going to be late for the assigned meeting time by 15mins. I texted the tour guide to let them know and did not hear back from them. We arrived to find out that the tour had departed. I understand that we were late and that was our fault. But- I was very disappointed that they did not reply until after they had already left. Apparently we missed them by 5 mins. I told them that we were going to hop on a train and go to Ghent immediately. Asked if we could just meet up with them in Ghent at a time and place (even at the bus to continue to Bruges) and was told emphatically NO. If we missed the start of the tour then we were out of luck. They could not contact the tour guide. I find that ridiculous in this day and age they do not have the tour guides phone number? We continued on to Ghent via train in hopes that perhaps we could find them on our own. Unfortunately we did not. I requested a refund or even partial or even a Viator credit but was denied. I understand that we were late and that was on us. I just was extremely frustrated that we could not join later on and no help was offered or provided.

Excellent way to see these 2 cities. A Must do. Well planned and enough free time to see things on your own.

Amazing tour if you have limited time. Both Ghent and Bruges are worth a stay but we had only 1 day and this tour covered all the main attractions with enough free time. Our bilingual tour guide Ariane was wonderful and explained history of Brussels, Ghent and Bruges very well. Also gave a lot of good pointers for food and things to do on our own. Bus was clean and timing was strictly adhered to. Overall highly recommend this tour and tour company.

Tour took us to both cities and even arranged a boat ride! Was very beautiful. Bruges especially is a must see