Bernabéu Real Madrid Stadium Guided Tour
Madrid, Spain
2 hours
Art & Culture
|
Walking Tours
What You Will Do
Dive into the world of Real Madrid with our guided tour of the Santiago Bernabéu Stadium. Learn about Spanish and international football culture as you relive the club’s greatest moments. Our local guide will take you inside the stadium museum, regaling you with stories from the club’s rich history and sharing more about the many trophies, artifacts, and exhibits on display. Look for highlights like Cristiano Ronaldo's Ballon d'Or and Zinedine Zidane's boots worn in the 2002 Champions League final. You’ll also hear about Real Madrid's basketball team and the achievements of the women's team. Visit the VIP areas of the stadium and more as you feel the passion of the game. And be sure to snap a photo with the digital avatars of your favorite players!
What's Included?
- English or Spanish guided tour of the Santiago Bernabéu Stadium
- Visit to the Bernabéu Stadium museum
- Professional local tour guide with the inside scoop on Real Madrid
What's Not Included?
- Gratuities
- Your photo with the Champions League trophy and photo montage with players (optional purchase)
- Admission to areas under renovation, such as changing, the pitch, and the press box
- Admission to the changing rooms is closed while they are under renovation
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Itinerary
Meeting Point
Meet your guide at a small square in the middle of the street near the Mar de Copas Madrid bar. Your guide will be holding a sign with the company name.
1
Santiago Bernabeu Stadium
1 hour 30 minutes
Learn about the stadiums engineering, Real Madrid legacy, football awards, and much more as your guide takes you behind the scenes with access to the stands, museum exhibits, and the luxurious VIP area.
Additional Information
This activity is operated by ExperienceFirst
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- There are no cloakroom or locker facilities, so visitors with suitcases or large luggage will be denied access.
- Guests aren’t allowed to stay in the stadium after the tour. Also, the museum is composed of three floors, and once you finish one, returning to a previous floor isn’t allowed.
- Guests aren’t allowed to access the stadium field during the tour.
- Currently, the itinerary is temporarily reduced due to refurbishment work that limits access to the changing rooms, benches, presidential box, pitch, and press room. Access to certain areas is subject to the stadium’s discretion, but your guide will ensure you get to explore as much as possible within the open sections.
Guide Options
- Guide - English
- Guide - Spanish
Customer Reviews
Visit to a brand new look of Bernabeu Real Madrid Stadium
2025-05-03
Went with full of excitement and came out with full of wonderful experience. The must visit if u happen to be around Mad
A Complete Disappointment – Stay Away from ExperienceFirst!
2025-04-29
I booked the Real Madrid Stadium tour with ExperienceFirst on March 2nd for April 19th, more than 1.5 months in advance. I carefully planned my entire Madrid trip around this tour, as visiting the Santiago Bernabéu was one of my biggest dreams.
To my shock, I received a cancellation email at 1 AM on April 19th – just 11 hours before the scheduled tour. No proper explanation, no real alternative. I immediately contacted their customer service, only to be told that they had no available tours on the 19th, 20th, or 21st, and that the only option was April 22nd — the day I was leaving Madrid. And the reason for cancellation? They told me that they cannot find a ‘guide’, funny!!
Their “solution”? They coldly told me to just go to the stadium and buy the tickets myself. I followed their ridiculous suggestion and went all the way to the stadium, only to find that tickets were completely sold out for both April 19 and 20.
This was a devastating experience. Because of ExperienceFirst’s last-minute cancellation and total lack of responsibility, I missed the one thing I came to Madrid for. They ruined my carefully planned trip and caused enormous disappointment and emotional distress. This is not just poor service — this is completely unprofessional, unacceptable, and disrespectful to customers.
Avoid ExperienceFirst at all costs.
They are unreliable, disorganized, and clearly do not care about your travel plans or well-being.
They took my money, gave me false promises, and left me standing outside a sold-out stadium.
Do not trust them. Do not book anything with them.
To my shock, I received a cancellation email at 1 AM on April 19th – just 11 hours before the scheduled tour. No proper explanation, no real alternative. I immediately contacted their customer service, only to be told that they had no available tours on the 19th, 20th, or 21st, and that the only option was April 22nd — the day I was leaving Madrid. And the reason for cancellation? They told me that they cannot find a ‘guide’, funny!!
Their “solution”? They coldly told me to just go to the stadium and buy the tickets myself. I followed their ridiculous suggestion and went all the way to the stadium, only to find that tickets were completely sold out for both April 19 and 20.
This was a devastating experience. Because of ExperienceFirst’s last-minute cancellation and total lack of responsibility, I missed the one thing I came to Madrid for. They ruined my carefully planned trip and caused enormous disappointment and emotional distress. This is not just poor service — this is completely unprofessional, unacceptable, and disrespectful to customers.
Avoid ExperienceFirst at all costs.
They are unreliable, disorganized, and clearly do not care about your travel plans or well-being.
They took my money, gave me false promises, and left me standing outside a sold-out stadium.
Do not trust them. Do not book anything with them.
Excellent tour of the stadium, Fatima knew so much!
2025-04-24
Incredible tour! Fatima was an amazing guide. Gave us incredible information and was so engaging to listen too. She really made sure our kids were happy also. Highly recommend!
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