Emirates Stadium and Arsenal Museum Entrance Ticket Including Audio Guide

When I signed up for the date to tour the stadium it should have informed me that date had a game so we weren’t able to tour the stadium due to there being a game.

My husband and son absolutely loved this trip. My husband is a life long Arsenal
Supporter and this was his 1st tour.
All guides were polite and friendly.

Great tour! My 11 year old son had a fantastic time! he absolutely thought it was the best part of our trip to London.

.....very young, I fell in love with this club as my favourite uncle was crazy about the Gunners and lived close to Highbury...when visiting him we had many a meal with the roar of the crowd as a soundtrack ... my partner (a Man City fan) did this tour with me and grudgingly had to admit how comprehensive it was... so much information, access to the inner sections of the stadium and lots of staff available to provide guidance and support throughout the tour.

Well done, Gunners!

Good experience, enjoyed the ease of the self guided tour, can take your time exploring the sections.

Long train ride from
Central London
But worth it
Spectacular stadium and faculty

This is made for soccer lovers

From start to finish the Tour was everything I had hope for.Loved every minute especially sitting in the Stands and on the Bench.Walking up the Tunnel was also very special.Thanks Gunners for Life ❤️

The stadium is very impressive. We were free to wander around and see most things. We were given a device to listen to and look at but a 'real' guide would have been a lot more informative, as some clubs do. We were told we couldn't take photos of the pitch (as there was a stage being erected) and we were told we couldn't sit on any player seats in the dressing room which we've never been told in any other London club. Some staff members were very informative. All were friendly.
The museum was nice but small.

My son especially was very excited to visit. The tour was just long enough and we were able to see everything. Very nice stadium and facilities. Lots of cool merchandise at the end of the tour as well.

Very nice stadium indeed, we were a bit late (went to 3 other stadiums already), but a nice and interesting stadium to see and visit! Also the guides are very friendly. My son was impressed! Also the museum was a good place to visit!

The building was enorm
But some things of the where closed during filming through snotter guys such a same...

The whole experience was fun. We got to see every part of the stadium and took loads of great pictures. The guided audio was nice too with some interesting facts. We would highly recommend taking the tour.

My son has been an Arsenal since the age of 10. For years I promised to go with him to an Arsenal match in the UK but it never materialised. Last year my son turned 40 and i decided to surprise him with the Arsenal home game against Man City. I didn’t really know where exactly I can buy tickets for the game but I found that they offer an variety of expensive Hospitality tickets on the Arsenal website ranging from £500 to £1800. As this was long overdue I decided to spoil my son and despite the super expensive price I decided to go for the best and most expensive and purchased 2 x £1800 (£3600 in total) Heritage Hospitality Tickets to this match, for both of us… just father and son once in a lifetime experience. The game was originally scheduled for a date in October 2022 but postponed due to the passing of the queen. Eventually the game was scheduled for 15 February 2023 and we hopped on the plane from Johannesburg South Africa, super excited to watch match of the season between the top 2 teams in the English Premier League.

To cut a long story short we were super disappointed with the outcome of these super expensive tickets of the Heritage Hospitality experience at the Emirates Stadium. To be brutally honest I didn’t read the small print of what exactly this package offered but when one pays nearly four time the price of the basic hospitality package it would be reasonable to expect significantly more than an average meal and bad seat for the match. We indeed received a 5 course meal and 2 seats to the game. The 5 course meal was fair (had better) was served in a dining room with 100 other season ticket holders, they drew alcoholic drink but we don’t drink so Diet Coke was the entire perk here… the seats were terrible for the prices we paid - far away from the pitch and not even close to the middle (somewhere between the goal line and middle line). Ah and I nearly forgot Ray Parlour (ex Arsenal Player from the 90s) came by to shake my son’s hand just before we were about to leave after the match . And one last thing there was a magician as well who was supposed to entertain the people in the dining room. The dining room didn’t even offer a private toilet and we needed to stand in the queue at half time for 25 minutes missing the first 10 minutes of the second half. An absolute insult to our intelligence and totally disrespectful to us as guests who travel far distance and a paid a fortune for this trip with a totally different expectation. If one looks carefully at the details of the package they basically provided what the small print stipulated but for £1800 a ticket they could have done a hell of a lot better to make this a once in a lifetime experience. For example … 1) a stadium tour a few hours before the match 2) a visit to the dressing room well before the match 3) take us and allow us to stand next to the players when they enter the pitch 4) give us an arsenal t-shirt and/or a scarf 5) offer us a visit to the Arsenal museum 6) invite us to an Arsenal training session the day before the match … none of the above would have been a major expense to the club but would have turned this to an experience worth £1800. What we got for £1800 was appalling - an average meal and bad seats. This is an absolute disgrace and poor reflection on one of the top soccer clubs in the world. we came all the way from South Africa for once in a lifetime experience and we both felt that we were conned.

I spoke to the lady in charge of hospitality during the match as well Bobby (who was my contact regarding the hospitality package) the day after the match and they both were hardly apologetic about this poor delivery for such expensive tickets, nor they made the smallest effort to make good. This would have never happened in America not even in South Africa.

So all I am trying to achieve with this post is to make sure that no other suckers in this world falls in the this hospitality trap of buying the £1800 heritage hospitality tickets (or any other hospitality package for the that matter) and expect a super experience - you ain’t going to get it - ALL YOU ARE GETTING IS AN AVERAGE MEAL AND BAD SEATING AWAY FROM THE PITCH - don’t fall for it. Buy normal tickets rather and eat anywhere for a fraction of the price. A lifetime experience you are not getting.

If no one buys ever again an hospitality ticket to an Arsenal match I will be super happy as to the outcome of this post.

It was wonderfull to get close to the players experience. We were with our grandchild 13 years old it was a unique time for him.

What better for fans of a traditional old English football club , especially the younger ones than to visit the ground where since 2006 they have played all their home matches. Arsenal's Emirates Stadium in Highbury is a fine place to see the game and a very interesting place to wander around. Armed with headsets we roamed along the terraces and sat in the players pitch side seats where the team substitutes and staff spent the game when not playing in a match. From there it was down the tunnel and into the works of the place and a look at the team changing rooms where shirts bearing famous names were hanging up. Then to the showers and physiotherapy room and upstairs to the press room for after match TV interviews. As Arsenal were the first club from the south of England to join the Football league in 1893 which was just 5 years after it was founded, it is only appropriate that it should also have a museum. That institution is located within a building on the outside of the stadium and just a few yards away from the northern end of the ground. Accessed by going down to the basement in a lift it is quite a small but very interesting place containing trophies , shirts boots, balls and photographs as well as videos of quite a lot of events from the clubs history. All in all we thought that the whole experience to be very enlightening and worthwhile.

Not so my mother-in-law could tour her her favourite teams home.
Surprise her by telling her the visit to the shop was actually a tour. Staff or polite and courteous. My wife actually took the tour and the name being different wasn't a problem with me walking them to the desk.

This was originally all about my boyfriend. Checking something off his bucket list. He is a huge Arsenal fan to say the least. To go to London and not do this would have been rude. Anyway, the tour didn’t let us down. I was amazed at the access we were granted. We went all the way to the diamond club out to the patio. We went into the locker rooms and coaches office. We had an self guided audio tour taking us all the way. My boyfriend was so excited he was able to take pictures with the Arsenal cup and the Premier League Trophy! These were photos that we purchased at the end for a reasonable price. He was given a stadium tour certificate as well. It was so much fun seeing him this excited.