To Isla Mujeres luxury FERRY by Xcaret from Cancun

We took the air-conditioned ferry boat return trip to Isla Mujeres with Xcaret Xailing. Tickets included admission to the XCARET rotating tower as well. We enjoyed beautiful bird-eye views from the top and took some amazing pictures! Highly recommend this transport and sightseeing activity. It was well worth it!

Quick and easy booking online. Downloaded my ticket and off we went. Clean and comfortable. The outdoor decks filled up quick. If you want those seats, be early.

Ok so I’m writing this review in the hopes of saving the ones reading this money lol
So the ferry itself was beautiful, smooth ride and the schedule is right on the dot.
But when you arrive, if you’re walking here like we did because it was really close to our resort , that’s when you have to watch out. When you walk in there is a little information booth to your left and a small desk on your right… avoid them if you want to save some money. So my husband thought that’s where we had to buy the tickets for the ferry, and he asked the lady in the booth and she said “ the desk behind you, that’s where you buy them” so we turn around and when we asked how much the tickets were he said told us the price in pesos but after we paid we calculated in dollars and was around $30 bucks per person. I thought to myself, that’s pretty pricey ☹️
So we make our way down the hallway and go down the staircase and low and behold the actual ticket booth was right there 😩 only $11 bucks per adult and like $7 bucks per kid.
So I went back up there and asked him why he charged us so much if the tickets were much cheaper downstairs. He went ahead to tell me that it included the sky ride which we were never asked if we wanted to do that. So yeah lost money there and didn’t even end up doing the sky ride because it didn’t interest us.
Morale of the story, go to the downstairs area and pay at the actual ticket booth, it has a big convenience store next to it & buy your tickets there if you’re not interested in the sky ride thingy.

Professional, modern and comfortable. Can’t see why more people don’t go with Xcaret in stead of Ultramar, which seems more crowded and have smaller boats.

Employees here are liers!! We paid for a rountrip shuttle to go to the ferry to isla mujeres but once we got back from
Isla mujeres , they never picked us back to drop us back to the hotel.. We had to
Walk 8 Kilometers. I would not recommend this terrible company!!!!!!

What a great experience on this ride to and from Isla Mujeres for a day trip. We walked up to the ticket booth on the Cancun side - no line - boarded the ferry about 15 minutes before departure time. Clean, comfortable and professional. There is open-air seating out front and air-conditioned seating inside. We rode inside on the way to Isla and rode open-air out front on the way back to Cancun. So enjoyable. Skip the overcrowded "yellow and blue" ride - take Xcaret to Isla.

Purchased Tickets online (received a discount) for round trip from Cancun to Isla Mujeres the night before. Arrived at terminal 30 minutes before 9AM trip. No line at ticket counter, Showed the pleasant young lady my code on my phone and she gave me the tickets. Very easy.

Be aware that you have to scan your tickets before getting on to the ferry. Look for a Blue terminal outside of the gift shop and line up there. Plenty of seating options. Outside on the back deck with shade, inside with AC and nice clean comfortable seats or outside on the bow in full sun.

The return trip was just as simple. On Isla Mujeres, they have you line up in the shade in a que which makes it easy.

Fun ferry to get to isla mujeres
Please beware if you’re in the hotel zone it’s not next to the coco bongo ferry station, that’s for another company called ‘ultramar’.
You’ll need to head towards the city of cancun and get off where the pirate theme boats/look out tower is.

I was a great ferry ride. They were on time and the ride across was very relaxing. Well worth the money, even if you just take the ferry there and turn right around and take the ferry back!

-We stayed in the hotel zone and our hotel Concierge desk recommended we try Xcaret Xailing! Sure, it was a great recommendation.
-Used the R1/R2 bus services to get to the ferry terminal. It just took us 15mnts. in the bus from our hotel and we got dropped off right in front of the ferry terminal.
-Got return tickets to Isla Mujeres at the counter. They accept credit cards.
-Fast and friendly service.
-Ferry looked new and very clean. The main deck is fully air conditioned with plenty of seats and the upper deck is open air.
-Took about 25mnts. to get to Isla Mujeres from the ferry terminal.
-There are monitors in the main deck that are used to provide safety instructions and also some advertisements.
-Ferry runs every hour from 9AM through 7PM.
-Very comfortable and the best way to get to Isla Mujeres!

Tip:
Please use your tickets for a free admission to the Scenic tower, located at the entrance of the ferry terminal. You have access to some great views from the top of the Cancun Scenic Tower. We did the scenic tower ride at the end of our trip in the evening.

The last ferry was 1 hours late at isla mujeres, with no information at all. They promise a shuttle to xcaret base that doesn't exist, they leave you at 9.30 in the middle of nowhere obliging you to take a taxi for 20 dollar to get back to the hotel.

Use other companies that leave from playa tortugas or caracoal, at least you can go back walking to the hotel

We chose this option as it was walkable from our hotel. So easy and was one of the best days of our holiday. The price is reasonable and within 30 minutes you are on Isla Mujeres. A further 10 minute walk on the other side you are on the most beautiful beach. The staff are excellent and the service runs on time and efficiently.

This ferry has a/c and outside seating, we sat outside and loved the view luckily I didn’t get any motion sickness, we rode the ferry to isla mujeres from Cancun and had a wonderful time!

Fortunately, the transportation guy at our resort advised us that Xcaret was better option and less expensive than the other one available. Ticketing was easy as was boarding. Ferry is in excellent shape and offers outdoor seating. Ferry was on time both ways to Isla Mujeres. They have a very nice gift store on the Cancun side. I typically don't buy at the 'gift shop' but they had some quality items at low prices. HIGHLY recommend.

We decided to have a look around Isla Mujeres for a change.

The ferry was larger than I expected so it was a smooth 30 min trip over to the island, enjoyable comfy and lots of room. Scenery was great.

We walked from our hotel up the main road and bus route it took 2.4 miles nice strole. But coming back on the ferry we could see our hotel on the beach it didn’t seem far so we decided to walk back on the beach Guess What 0.4 miles. ?

We use to use the other ferry. The yellow and blue one. Think the name is Ultramar. I will never get on one again after getting on Xcaret. The ferry’s are way better, cleaner and the staff is so friendly.

Caution- If you sign up for the ferry to Isla Mujeres at the Playa Tortugas location you will ride a van to Puerto Juarez to catch the ferry (this ride is included). Note this is only a one-way van ride. When you return from Isla Mujeres there is no van ride back. You are on your own. You can pay for a taxi ($25 US), catch the local bus, or walk back to Playa Tortugas. So bring extra money or some good walking shoes.

The ferry is very nice and clean. The staff are friendly and helpful.