911 Ground Zero Tour & Museum Preferred Access
New York City, USA
4 hours
Walking Tours
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History
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City Highlights
What You Will Do
[Best Valued 4-Hour Experience] Join us on a tour of the World Trade Center Complex, covering the events of September 11, 2001. This experience is a celebration honoring the heroes and the survivors of “Stairwell B."
Trace the path taken by the firefighters and learn how some withstood the collapse of a 110-story tower. Using historical photos of the attacks, this experience will chronicle the events of that day. You'll be astonished by the bravery of these First Responders. Discover how the “Angel of Stairwell B” helped save a team of firefighters and the miracle of the “911 Surfer”, who rode down with 88 stories of imploding debris.
Finishing at the Memorial Plaza, you'll learn how the new World Trade Center Complex was designed and constructed. This is the definitive Ground Zero experience. Skip the Ticket Line access into the Official September 11th Museum is included, all guests must still check through security. The museum is a self-guided experience.
What's Included?
- Other
- Narrated 2-Hour Walking Tour using large 11" x 17" photos to add richness to your experience.
- 9/11 Museum Enhanced Access
What's Not Included?
- Gratuities are welcomed and appreciated.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Itinerary
Meeting Point
This tour meets at the World Trade Center Starbucks Café located on 20 Dey Street between Broadway and Church Street. Please arrive 15 minutes before your tour to check-in with your host at the Starbucks.
1
The Oculus
5 minutes
The experience starts at the Starbucks across the street from the Oculus, the most expensive subway hub in the world. The tour also introduces FDNY Captain John Jonas and his team "the Dragon Fighters."
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Additional Information
This activity is operated by New York Tours
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- All areas and surfaces are wheelchair accessible
- Suitable for all physical fitness levels
- Well organized
- This tour is copyrighted
Guide Options
- Guide - English
Customer Reviews
Never forget
2025-05-04
Andrew had a wealth of knowledge to share with us. There were so many details he included that you could not have known without him. Andrew was attentive as well as interesting in his narration. Thank you!
It is a wonderful, solemn...
2025-04-28
It is a wonderful, solemn place to visit. It was my third time visiting this memorial and museum. I would cherish the time and memories I had there.
Our tour guide was kind and knowledgeable about this sacred place.
It was an amazing experience.
Our tour guide was kind and knowledgeable about this sacred place.
It was an amazing experience.
Don’t miss this tour!
2025-04-27
Amazing tour of the whole WTC plaza! The large pictures from 9/11 were very cool and put us there in the moment with a view from where we were standing. Andrew was an excellent tour guide with so many details about the timeline, the people and events of that horrible day. He was very organized, attentive, answered questions, took our pictures many times and kept the group of about 10 people moving along. We spent 2 hrs walking with Andrew then 3 hrs on our own in the museum. Skipping the line is the best way to go!
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