See the sunrise at the Empire State Building in NYC

I thought our sunrise plans were on a road to disaster when we woke up late for the tour. We thought we missed out on our tour. Yet, the security and tour guide team met us at the locked door, let us in, and took us up stairs just in time to see the sunrise. More importantly, Ms. Yolanda K. eased our stress and helped me to relax and enjoy the experience with my bride of 30 years. Thank you Yolanda for making this a memorable experience despite our lack of punctuality. You represented the best of what NYC does for its visitors. To the Empire State Building staff, she saved our trip, recognizing that the little things mean a lot and make all the difference. Thank you.

My girlfriend and I had a fantastic time! We really cannot express how nice the staff is. I normally don’t write reviews, but had to for this time. Keep doing great work, recommend to everyone!

Was a great experience
Great observation deck to get pics.
Gift shop had an amazing associate named Charisma. Highly recommend

Absolutely horrible and a complete rip off. They advised us there was no visibility and to change our ticket to the next day. We did this, and booked it for 5pm - original ticket was 1pm. Then they gave us a complete ticket that gave us entry at 5pm and dint advise of any extra charges. After the fact the next day when we went to check in they told us we owed an extra $20. First they told us it was a sunset charge, then after we said we had the ticket already for 5pm, it turned into a demand surcharge and they stated so many people wanted to see it they charged more. Your ticket price is not your price, they will charge more if they feel like it at the time of entry just because.

The staff Kevin and Renita are absolutely amazing.
Kevin escorted us to the lefts and introduced us to the amazing Renita.
Renita was knowledgeable, informative and passionate about the Empire State Building and New York.

She took amazing photos for us and sang
“Happy birthday to me” with her beautiful voice.

Nothing was too much trouble.

Kevin and Renita looked after one of our party who is scared of heights.
He took her to a lounge where she felt safe until we come down from the top.

Renita even supposed our friend so we could get a photo on the viewing platform.

Overall an amazing experience due to Kevin and Renita.

They made our trip to New York

Love

The lovely ladies on tour
🌹 🌹🌹🌹🌹

Before I speak on my tour I must highlight these two woman Yolanda and Renita they were amazing ,pleasant, very informative and patient with my kids they help to make our tour memorable. The view was breathtaking and artifacts we saw was incredible overall I will tell everyone one to go checkout the Empire State Building ask for those two woman and see what I mean. All the staffs were welcoming and kind and was able to answer questions asked

Our trip to the Empire State Building was awesome, thanks to Kevin! He really went out of his way to make sure my fiancée and I had a standout experience. The views up there? Absolutely incredible. Plus, the staff were super accommodating, which just made everything even better. It was my first time visiting, but I’m already pumped to go back. Big thanks to Kevin and everyone who made our visit so special!

The Empire State Building is an absolute must-visit! The friendly and accommodating staff ensure a seamless experience from start to finish. The journey to the top is as memorable as the destination, with engaging and informative exhibits along the way. Once you reach the observatory, the panoramic views are nothing short of breathtaking—especially at sunset, when the city skyline glows. Whether you’re a first-time visitor or a local, it’s an unforgettable way to experience the beauty and magic of New York City!

We booked for the sunrise tour, but unfortunately we had no view at all due to the weather. We still went up and took photos, but was very surprised to receive a pass to return on another day to see the view. We were not going to be in New York when they next ran the sunrise tour - but we were very happy to choose when we went back. The pass we were given was a fast pass, so we even got to skip the queues.
Fantastic service

We have actually booked the sunset viewing and of course it gets super busy around this time but it’s truly worth it. Unlike OWTC, this building has much more character and the outdoor viewing is truly something else. Try to book the first viewing as the crowds get bit too much at certain times.

They also offer a dinner package with a restaurant downstairs and I think the food was fabulous

I had the best experience here with my family! From start to finish, everything was exceptional. The staff is incredibly friendly, making you feel right at home. Kevin, in particular, was a pleasant surprise—he was not only sweet but also very helpful throughout our visit. It was such a joy exploring the building and interacting with such great people. Highly recommend this place for anyone looking to have a wonderful time with loved ones!

The Empire State Building is a must-visit! The views from the top are breathtaking, showcasing NYC in all its glory. Well-organized with helpful staff, and the historical exhibits add depth to the experience. Go early or late to avoid crowds. A classic NYC landmark worth every moment!

The view was breathtaking! I went with my friends for the first time, and we were all thrilled to see the stunning cityscape of New York from the top of the building.

Though we were not lucky with the weather, the views were still spectacular and it was very special to experience the ESB without the crowds. The coffee and pastries were delicious, too, and all the staff were so friendly. Highly recommended!!

If your going to NYC you need to do this!
Its super quiet, Free coffee and Croissant. Staff are super lovely and the experience is breath taking!

Amazing time the views were incredible during the day and at night. Also Edwin was super accommodating, knowledgeable, and overall a wonderful person. If you get the chance to meet him consider yourself lucky.

This was surprisingly lovely and wasn’t just a boring building as I had expected! We arrived at one of the first slots of the day and so it wasn’t too busy and we got in quite quickly! When inside there was a great museum section about the history and there were lots of photo opportunities. There was a gallery of movies and shows the building has been in as well. There is actually a King-Kong arm coming in to the building which you can pose with! When we got to the highest point of the building you can go on the views were amazing!! There was a flower wall where we could take photos and it was all lovely. The building is a great family friendly attraction and is actually great!!